Privacy Policy

How we collect, use, and protect your personal information

2025/07/10

Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use our Genillu service.

Information We Collect

Personal Information

  • Email address (when you create an account)
  • Name (optional, for personalization)
  • Payment information (processed securely through third-party providers)

Usage Information

  • Generated images and prompts
  • Usage patterns and preferences
  • Device information and IP address
  • Browser type and version

Automatically Collected Information

  • Cookies and similar tracking technologies
  • Log files and analytics data
  • Performance and error information

How We Use Your Information

We use your information to:

  • Provide and improve our AI illustration generation service
  • Process payments and manage your account
  • Send important service updates and notifications
  • Analyze usage patterns to enhance user experience
  • Prevent fraud and ensure security
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our service
  • Payment Processors: To process payments securely
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers and infrastructure

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent where applicable

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service.

Contact Us

If you have questions about this Privacy Policy, please contact us.